As a flight attendant I kind always thought (although it's never been voiced before) that flight attendants have it worse than the gate agents. That is until I got stuck at one of our ticket counters for 5 hours. Weather delay.
For those of you that never fly or fly once a year to see your parents, in which you are already stressed out. Do yourself a favor and grab a drink at the bar. Grab one for me as well. There is this thing called "thunderstorms" and they are in the air. It might not effect the way you drive as you all say but really you've all been caught in a crazy storm on the interstate where you were saying your prayers-sweat pouring down your face cause you can't see that car in front of you. The same car that was driving too slow before. However you don't see any problem with us flying a metal tube in the air durning this same type of storm. Only trust me your right up there with the clouds rockin-and-rollin.
Okay so we've got that down...The second thing would be that your gate agents are not God. As much as you feel they have this super computer with all of life's answers behind that counter, or at least your answer. To which the guy in front of you just asked, and the guy in front of him and so forth. In their defense there is no such "magic computer" honestly you're lucky if it works at any fast spend. As they pound they keys and hardly look up just give them a minute they do know that you are there.
The only people who really know anything are "them" the dreaded operations. They are the ones to vent all the anger towards.
But really they picked their job...so smile and if they roll their eyes or look upset just remember they might of just answered that question 6 times before you. And when they know something you'll know something. On this trust me. Fly smart Fly safe.